Privacy Policy

1. Information We Collect

We collect personal information that you provide when booking a journey, creating an account, or contacting us. This may include:

• Name, email address, phone number
• Passport and travel document information
• Medical information relevant to your participation
• Emergency contact details
• Payment information

2. How We Use Your Information

We use your information to:

• Process bookings and payments
• Communicate with you about your journey
• Provide customer support
• Send you updates and promotional offers (with your consent)
• Improve our services

3. Data Security

We implement robust security measures to protect your personal information. All data is encrypted and stored securely. We use SSL/TLS encryption for all data transmission.

4. Data Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers (guides, accommodation partners, etc.)
• Legal authorities when required by law
• With your explicit consent

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to data processing

6. Cookies

Our website uses cookies to enhance your experience. You can control cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Children's Privacy

We do not knowingly collect information from children under 13. Parents or guardians must provide consent for minors traveling on our journeys.

9. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this website.

10. Contact Us

If you have questions about this policy, please contact us:

• Email: info@tanzaquest.com
• Phone: +255 655 22 4716
• Address: P.O. Box 12406, Arusha, Tanzania

Last Updated: June 23, 2026